Sunday, October 23, 2005

Now That's What I Call Customer Service

Gigi recently decided that she loved the laces on my favorite pair of shoes. The good folks at Keen were quite happy to replace the laces and toggles at no charge. The package came addressed to Border Collie Hopper and included this note of advice to Gigi. I will be buying another pair of Keens soon. Maybe these! A girl's got to have comfy shoes.

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